At Tackle World, we offer FREE shipping for orders over $100.00 in continental USA, EXCLUDING rods, blanks and other oversize items. We use UPS for RODS and MOST REELS due to delivery concerns. All RODS and REELS require Signature Confirmation. IF you would like to opt out of Signature Confirmation, please let us know via order note at the time of order so that we can process accordingly BEFORE shipping. If the order has already shipped, please use UPS My Choice to change confirmation method (CLICK HERE). PLEASE note that Tackle World is NOT liable for any loss or theft for orders that have opted out of or overrode signature confirmation service. If you would like to opt out of signature confirmation, we highly recommend purchasing ROUTE package protection at the time of order so that you're fully protected in case of loss, theft or even damage.
$25 flat rate shipping for rods and blanks. When ordering multiple rods and/or blanks we will consolidate packaging.
Shipping and delivery dates are based on the AVAILABILITY of the items and SHIPPING option. Orders normally take 1-2 business days to process for shipping. Random authentication process may take place for quality and customer security.
When ordering, please plan ahead as unforeseen delay, damage or loss can happen within any type of carrier. For urgent orders, please contact us directly prior to order placement so that we can accommodate your needs.
Online order department is open Monday through Friday from 9AM-5PM EST and closed for public holidays.
Shipping cut off time is Monday through Friday at 1pm EST for USPS (may include Standard shipping method), and 3pm EST for UPS. This time may change depending on carrier pick-up time for the day. There is no shipping on federal holidays, even if the store is open.
For assistance with any order issues, please e-mail us at email@example.com or call us at 201-587-0011 during business hours (Mon-Fri 9am-5pm EST).
ROUTE Package Protection
Starting February 2023, Tackle World has partnered up with ROUTE to offer you a comprehensible and hassle-free package protection service. When you purchase ROUTE package protection at the time of checkout, at as little as 98 cents per order, you can protect your package from theft, loss and damage.
As a small business, as much as we try to help you, our patron, there can be limits to what we can accommodate when unforeseen issues arise during and after order delivery. When there is a loss, unreasonable delay, damage, or theft--which has been happening more and more--it is not only an inconvenience but often a critical loss for both you and us. Traditionally, dealing with carriers as either shipper or recipient can take too long, with a massive uncertainty on whether the loss can be recovered or reimbursed; not to mention most loss, damage and theft claims are thrown out by the carriers for many reasons.
ROUTE package protection eliminates all of the issues above! We have seen it with our own customers after partnering up with ROUTE. 100% of claims that were submitted so far were approved within 24-48 hours since claim submission, whether it be in a form of refund or replacement! In addition, ROUTE is also able to send you real-time shipping and delivery notifications via e-mail and/or text, per your request, which is pretty darn cool too.
We highly encourage you to join the rest of the anglers in this fool-proof shopping experience. Not only does it give you a peace of mind, it actually WORKS! All you need to do is simply click on a little button next to "Package Protection" in your Shopping Cart page.
For more info, e-mail us at firstname.lastname@example.org or visit: ROUTE.
International Orders (PAYPAL Only)
International orders are shipped only by UPS for delivery concerns.
WE DO NOT SHIP RODS OR BLANKS OVERSEAS.
Fixed shipping fees on oversize items (including but not limited to rods, blanks, etc.) are NOT applicable for international orders.
If you would like to place an order for oversize items, please contact our customer service for an actual shipping quote.
PLEASE check your shipping address before placing an order. We are not responsible for shipment delay, loss or damage due to incorrect address.
We do not under-declare shipment values.
Once shipped out of our warehouse, tracking and further-coordinating with your local carrier is the sole responsibility of you as the buyer. This includes but is not limited to: custom processing, custom fees, sales tax, address validation, loss or damage, and etc.
We do not accept returns or exchanges for international orders at this time. That being said, if you run into any issue, please e-mail us at email@example.com and we will do our best to assist you!
Tackle World is proud to offer in-store pick-up for all orders at no additional shipping and handling fee. Please select "Pick Up" at the time of checkout. Once the order is ready for pick-up (usually within 1-2 business days), we will send you an e-mail notification.
By choosing Pick Up as the order processing method, you agree that:
1. All pick-up orders must be picked up within 14 days from the date order was marked as ready for pick-up. Tackle World reserves the right to cancel or modify any order that is not picked up within the pick-up window.
2. Upon pick-up, you must present current, valid government photo ID with matching billing information (first name, last name and address) on the order. We require that you sign a copy of the receipt for us to keep for our record. This signature is a seal of approval from you acknowledging that the order you're picking up is faultless and you have checked and agree with the quality and quantity of the content.
Return & Exchange Policy
All shipment issues such as missing items, damaged or defective products must be reported within 30 days of delivery via e-mail at firstname.lastname@example.org.
Only New and Unused items returned within 30 days of delivery qualify for refund (less shipping & handling fees) or exchange. Original box, papers, parts, tags and other packaging must be returned with the product in the condition they were originally received in. Refunds and exchange will take place within a week after inspection. Shipping & Handling charges are non-refundable.
We do not accept returns on used products, which include but are not limited to:
- Reels that have been spooled up, including those we pre-spool upon request
- Rods that weren't used to fish, but now have salt, dirt or bait residue or other cosmetic damages
- Products found to be defective past 30-day return period (don't be alarmed--they may be eligible for manufacturer's warranty service!)
Tackle World has the final say and the right to refuse the return of any item(s) from customers who have a track record of returning items. Tackle World reserves the right to refund the order amount less 5% restocking fee if necessary.
After receiving approval for a return, please include your name, phone number and order number and send your return to:
ATTN: Return (or Exchange)
174 Rte 17 N
Rochelle Park, NJ 07662
Online orders and shipping department are open Monday-Friday, 9am-5pm EST. For inquiries about your order or online shopping, please reach out to us during the above hours via e-mail at email@example.com or phone.
In the event where an item(s) in your order is not available, we will refund the item(s) as we ship you the rest of your order. In the event where item(s) in your entire order is not available, we will cancel the order and refund the entire order amount to you. In the event where your order is processed and payment is captured, and you request your order to be cancelled before your order is shipped, Tackle World reserves the right to refund the order amount less 5% restocking fee.
Special orders are available through existing vendors and distributors. If you don't see something that you want, you can always reach out to us via phone or e-mail!
All special order items are final sale and are not eligible for cancellation, return or exchange in any circumstance. All special orders must be paid in full at the time of order placement.
Yes, we spool reels! We offer: monofilament, braid, hollow-core and fluorocarbon of a wide range of lb test and color. If you want to purchase a reel from us and have us spool it before shipping it out to you, simply leave us a note at the time of checkout, or e-mail or call us with your order number. We will reach out to you via phone to process payment, or email you with a payable invoice. Most reels are spooled up on the same day as payment and will not delay the shipping process. Price and brand can vary by availability. Call us at 201-587-0011 during business hours for real-time information on availability.
Please note that reels that have been spooled up, including those we spool upon request, are not eligible for return.
Tackle World's online gift cards can be purchased here: https://www.tackleworld.com/products/tackle-world-egift-card
These gift cards CAN ONLY BE USED ONLINE, at tackleworld.com. They CANNOT BE USED IN STORE FOR IN-PERSON SHOPPING.
Physical Tackle World gift card that was purchased over the phone or in store is also not redeemable online.
Please reach out to us via e-mail for questions and concerns.